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SERVICE 04 · INCLUDED ยท PER TENANT AND PER SERVER

Cloud run properly, with recovery you can prove.

Microsoft 365, Google Workspace, Azure, and AWS administered to a documented baseline, with tested recovery underneath.

DAILY
BACKUPS
QUARTERLY
TESTED RESTORES
WRITTEN
RPO & RTO TARGETS
WHY IT MATTERS

The cloud is not safe by default. It is safe when administered.

Most businesses treat their cloud tenant like the old server in the closet: set up once, touched when something breaks, with former staff still holding access and a backup that is really just the vendor's short retention window. We administer it properly: tenants hardened to a documented baseline, access reviewed on schedule, backups running daily with restores tested quarterly against recovery objectives agreed in writing.

WHAT’S INCLUDED
Tenant administration and hardeningM365 / GOOGLE
Server and cloud workload managementPER INSTANCE
Backup with defined RPO / RTODAILY
Documented restore testingQUARTERLY
Migrations and tenant movesQUOTED PROJECT
WHAT YOU RECEIVE
Restore test certificateQUARTERLY
Tenant configuration baselineMAINTAINED
Identity and access reviewQUARTERLY
Migration plan and runbookPER PROJECT
← ALL SERVICES
HOW IT RUNS
STEP 01

Map and harden

We document what you run, close the risky defaults, and set a configuration baseline the tenant is held to from then on.

STEP 02

Back up what matters

Daily backups of mail, files, and workloads, with retention matched to your legal and client obligations.

STEP 03

Test the restore

A backup that has never been restored is a hope, not a plan. We restore for real every quarter and record the result.

STEP 04

Keep it documented

Every change lands in documentation, so the environment survives staff turnover, ours and yours.

COMMON QUESTIONS

Asked before they start.

What owners ask us about this service. The rest is on the full FAQ page.

Are Microsoft 365 and Google Workspace not backed up already?
Not in the way most owners assume. The vendors keep the service running and offer limited retention, but deleted data, ransomware damage, and departed-employee cleanups fall on you. We run separate backups with retention you choose, and we test restoring from them.
We are on a mix of platforms. Is that a problem?
No. Mixed environments, for example Microsoft 365 for email with AWS for a product and a Google archive from an earlier era, are normal in businesses that have grown. We manage across them and, where consolidation genuinely saves money or risk, we lay out the case and handle the move.
Can you migrate us without taking the business down?
Migrations are planned in stages around your working hours, with the old system kept until the new one is proven. The plan, including the rollback path, is written down before anything moves.

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