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IT · SECURITY · COMPLIANCE

One partner for support, security, and compliance.

Six service lines, one flat monthly rate, and a dedicated senior engineer who knows your environment end to end. Everything is included in a standard CompBrix agreement unless it is marked as a project, so there are no surprise line items and no gaps between vendors. Open any service below to see exactly what is included, and find our response commitments further down.

One agreement, not a menu of add-ons.

Most of what a growing business needs from IT is covered by a single monthly agreement: unlimited support, cybersecurity, cloud and network management, and vendor management, all included and all delivered by the same dedicated team. You are never upsold a separate security tier or billed by the ticket.

The only things quoted separately are clearly-scoped projects, like a from-scratch compliance audit, a large migration, or new hardware. Those are agreed and priced up front, so there are never surprise line items on your invoice, just one number you can plan around.

01Managed IT Support

Unlimited helpdesk for your whole team, round-the-clock monitoring, and the maintenance work that stops tickets being raised in the first place.

INCLUDED · PER DEVICE, PER MONTH
WHAT’S INCLUDED
Unlimited remote helpdeskNO PER-TICKET FEES
24/7 monitoring and alertingAUTOMATED
Patch and third-party updatesWEEKLY CYCLE
Asset inventory and lifecycle trackingCONTINUOUS
IT health report with recommendationsMONTHLY
02Cybersecurity

Endpoint detection, email defence and staff awareness training, sized for a team without a security analyst on payroll.

INCLUDED · PER DEVICE AND PER SEAT
WHAT’S INCLUDED
Endpoint detection & responseEVERY DEVICE
Email filtering and anti-phishingPER SEAT
Simulated phishing campaignsQUARTERLY
Dark web credential monitoringCONTINUOUS
Incident containment and reporting24/7
03Compliance Audits

Gap assessment through passed audit for eight frameworks, including the remediation work rather than a list of things for you to fix.

PROJECT · THEN ONGOING MAINTENANCE
WHAT’S INCLUDED
Gap assessment and control mappingPROJECT START
Remediation, done by usINCLUDED
Evidence collection and document prepCONTINUOUS
Auditor coordinationPER AUDIT
Ongoing control maintenanceMONTHLY
04Cloud & Infrastructure

Microsoft 365, Azure, AWS and Google Workspace administration, plus the backup and recovery layer underneath them.

INCLUDED · PER TENANT AND PER SERVER
WHAT’S INCLUDED
Tenant administration and hardeningM365 / GOOGLE
Server and cloud workload managementPER INSTANCE
Backup with defined RPO / RTODAILY
Documented restore testingQUARTERLY
Migrations and tenant movesQUOTED PROJECT
05Network & Hardware

Network design, wireless, VPN and VoIP, with workstation provisioning that arrives configured rather than in a box.

MANAGEMENT INCLUDED · HARDWARE QUOTED
WHAT’S INCLUDED
Firewall and switch managementPER DEVICE
Wi-Fi design and site surveyPROJECT
VPN and remote accessINCLUDED
VoIP setup and supportPER SEAT
Workstation provisioningPER DEVICE
06Vendor & License Management

One place where every renewal date, licence count and vendor contact lives, so nothing auto-renews unnoticed.

INCLUDED · NO COMMISSION ON RENEWALS
WHAT’S INCLUDED
Renewal calendar and alertsCONTINUOUS
Licence true-up and seat reclaimQUARTERLY
Vendor escalation on your behalfAS NEEDED
Consolidation and cost reviewANNUAL
RESPONSE COMMITMENTS
P1 · CRITICAL
15 min
P2 · HIGH
1 hour
P3 · NORMAL
4 hours
P4 · SCHEDULED
1 business day
First-response time during covered hours. Full resolution targets below.
PRIORITYEXAMPLERESPONSETARGET RESOLUTION
P1 · CriticalBusiness-wide outage or active security incident15 min4 hours
P2 · HighDepartment or critical system impaired1 hour8 hours
P3 · NormalSingle user affected, workaround available4 hours2 business days
P4 · ScheduledRequests, onboarding, planned changes1 business dayAs scheduled
P1 · Critical
Business-wide outage or active security incident
15 MIN → 4 HOURS
P2 · High
Department or critical system impaired
1 HOUR → 8 HOURS
P3 · Normal
Single user affected, workaround available
4 HOURS → 2 BUSINESS DAYS
P4 · Scheduled
Requests, onboarding, planned changes
1 BUSINESS DAY → AS SCHEDULED
NOT SURE WHAT YOU NEED?

That is what the assessment is for.

Thirty minutes on your setup, a one page findings sheet you keep, and a fixed monthly quote if you want one. If some of the services above are not worth paying for in your environment, the sheet will say so.

Get your free assessment →
YOUR FIRST 30 DAYS
WEEK 01

Assessment & handover

We map your devices, users, tools and risks, and take over the accounts and credential vault in an orderly handover.

WEEK 02

Quick wins & security

We close the obvious gaps first, patching, backups, MFA and endpoint protection, so you are measurably safer within days.

WEEK 03

Documentation

We write down how your environment actually works, so support is never guesswork and nothing lives only in one person's head.

WEEK 04

Steady state

Monitoring and maintenance settle into a rhythm, and you get your first monthly health report with clear recommendations.

COMMON QUESTIONS

Questions about how it works.

The things small business owners ask us most about the services and the agreement.

Is everything on this page included in the flat monthly rate?
Managed IT support, cybersecurity, cloud administration, network management and vendor management are all included in your flat monthly rate. Only items clearly marked as a project, such as a from-scratch compliance audit, a large migration or new hardware, are quoted separately and always agreed up front.
Do you support both Mac and Windows?
Yes. We manage, patch and secure Windows PCs, Macs, and the servers and mobile devices around them, along with Microsoft 365 and Google Workspace, so a mixed environment is no problem.
How fast will someone respond when we have a problem?
Under one hour for standard issues, and fifteen minutes for a critical, business-wide outage or an active security incident, measured during covered hours. The full targets by priority are in the response commitments table above.
Can you keep the tools we already use?
In most cases, yes. We assess what you already have and keep what works. We only recommend replacing a tool when it is genuinely holding you back, and when we do, we handle the migration ourselves.
Do we have to sign a long-term contract?
No. Service is month-to-month by default, with no multi-year lock-in. You can leave with 30 days' notice. We would rather earn your business each month than trap it in a term.
Do you only work with businesses in Los Angeles?
We are based in and focused on Los Angeles, with remote support across the whole area and on-site visits by arrangement. Because most support is delivered remotely, we can also help teams a little farther out, so ask us about your location.

Find out where you stand in 30 minutes.

NO COMMITMENT  ·  NO CONTRACTS  ·  THE FINDINGS ARE YOURS
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Call (213) 266-7279Free assessment →