One partner for support, security, and compliance.
Six service lines, one flat monthly rate, and a dedicated senior engineer who knows your environment end to end. Everything is included in a standard CompBrix agreement unless it is marked as a project, so there are no surprise line items and no gaps between vendors. Each service below has its own page with exactly what is included, how it runs, and what you receive each month.
One agreement, not a menu of add-ons.
Most of what a growing business needs from IT is covered by a single monthly agreement: unlimited support, cybersecurity, cloud and network management, and vendor management, all included and all delivered by the same dedicated team. You are never upsold a separate security tier or billed by the ticket.
The only things quoted separately are clearly-scoped projects, like a from-scratch compliance audit, a large migration, or new hardware. Those are agreed and priced up front, so there are never surprise line items on your invoice, just one number you can plan around.
Managed IT Support
Unlimited helpdesk for your whole team, round-the-clock monitoring, and the maintenance work that stops tickets being raised in the first place.
Cybersecurity
Endpoint detection, email defence and staff awareness training, sized for a team without a security analyst on payroll.
Compliance Audits
Gap assessment through audit preparation for eight frameworks, including the remediation work rather than a list of things for you to fix.
Cloud & Infrastructure
Microsoft 365, Azure, AWS and Google Workspace administration, plus the backup and recovery layer underneath them.
Network & Hardware
Network design, wireless, VPN and VoIP, with workstation provisioning that arrives configured rather than in a box.
Vendor & License Management
One place where every renewal date, licence count and vendor contact lives, so nothing auto-renews unnoticed.
| PRIORITY | EXAMPLE | RESPONSE | TARGET RESOLUTION |
|---|---|---|---|
| P1 · Critical | Business-wide outage or active security incident | 30 min | 4 hours |
| P2 · High | Department or critical system impaired | 1 hour | 8 hours |
| P3 · Normal | Single user affected, workaround available | 4 hours | 2 business days |
| P4 · Scheduled | Requests, onboarding, planned changes | 1 business day | As scheduled |
RESPONSE TARGETS APPLY DURING COVERED SERVICE HOURS AND PER THE TERMS OF YOUR AGREEMENT. WEEKDAYS 8AM TO 6PM PACIFIC. SEE TERMS · AFTER-HOURS COVER BY ARRANGEMENT
That is what the assessment is for.
Thirty minutes on your setup, a one page findings sheet you keep, and a fixed monthly quote if you want one. If some of the services above are not worth paying for in your environment, the sheet will say so.
Assessment & handover
We map your devices, users, tools and risks, and take over the accounts and credential vault in an orderly handover.
Quick wins & security
We close the obvious gaps first, patching, backups, MFA and endpoint protection, so you are measurably safer within days.
Documentation
We write down how your environment actually works, so support is never guesswork and nothing lives only in one person's head.
Steady state
Monitoring and maintenance settle into a rhythm, and you get your first monthly health report with clear recommendations.