Flat
One monthly rate
Billed per device and per seat. You know the number before the month starts, every month.
Straightforward pricing, quoted to your environment.
No hidden fees, no per-ticket surprises, one number you can plan a year around. Here's exactly how we price managed IT, and why we quote you rather than hand you a one-size price list.
THREE WAYS TO WORK WITH US
WHEN SOMETHING BREAKS
Ad-hoc
Email us when something breaks. No commitment and no contract. You get the same engineer every time, and you approve the scope before work starts.
- No commitment and no contract
- The same engineer every time
- You approve the scope before work starts
BEST FIT: Occasional help, or a first job before committing.
HOURLY, QUOTED BEFORE WORK STARTS
Ask about Ad-hoc →A STANDING ARRANGEMENT
Prepaid Hours
You buy support hours in advance each month and we are on call for you: a reply within one business day, a rate below walk-up, and a place at the front of the queue. Unused hours carry one month. Sold in renewing quarterly blocks, quoted per environment.
- A reply within one business day
- A rate below walk-up and a place at the front of the queue
- Unused hours carry one month
BEST FIT: Steady but part-time needs, without monitoring.
QUARTERLY BLOCKS, QUOTED PER ENVIRONMENT
Ask about Prepaid Hours →ONGOING SERVICE
THE FULL DEPARTMENT
Managed
Monitoring, patching, endpoint security, tested backups, and a senior engineer who knows your environment. One flat monthly rate on an annual agreement, quoted per environment after the assessment.
- Monitoring, patching, and endpoint security
- Tested backups
- A senior engineer who knows your environment
- Response targets per the published priority table
BEST FIT: Teams of 5 to 50 who want IT handled as a department.
FLAT MONTHLY RATE, ANNUAL AGREEMENT
Get your free assessment →Which one fits depends on what you run. The free assessment answers that in 30 minutes, and the findings sheet is yours either way.
THE MODEL
No
No per-ticket fees
Support is unlimited. You never think twice about calling because it might cost extra. It won't.
1yr
Annual agreements
Managed runs twelve months with a roadmap attached, which is what lets the rate stay flat for the year. We earn the renewal with results.
WHAT DRIVES YOUR QUOTE
Three things set the number.
Once we know these, the price is simple arithmetic, with no negotiation theatre.
- How many devices and users you have
- Which services you need, whether support only or security and compliance too
- Any compliance framework you have to meet (SOC 2, HIPAA, PCI DSS and so on)
WHY THERE'S NO PRICE LIST
So you never overpay for a template.
A 12-person law firm with HIPAA obligations and a 40-person startup chasing SOC 2 are different jobs. A single published price would mean one of them subsidises the other. We quote to your actual environment instead.
HOW YOU GET A NUMBER
STEP 01
Free assessment
A 30 minute review of your devices, accounts, and backups. You keep a one page findings sheet. We keep what we need to quote you.
STEP 02
Fixed quote
One clear monthly figure, plus any one-off project work priced separately and up front.
STEP 03
Start the partnership
We onboard your environment and you're covered from day one, on an annual agreement with a roadmap attached.
STEP 04
Adjust as you grow
Add devices or seats at the same per-unit rate. The price scales with you, transparently.
THE FINDINGS SHEET
WHAT YOU LEAVE WITH
This is the sheet, shown blank.
One page. What is working, what is exposed, what we would fix first, and the priority of each, written during a 30 minute read-only look at your systems. Nothing gets changed and nothing gets installed. The sheet is yours whether or not we ever work together.
HOW WE COMPARE
| Factor | CompBrix | A big MSP | Hiring in-house |
|---|---|---|---|
| Monthly cost | One flat rate, per device and seat | Flat rate, plus tiered up-sells | A full salary plus benefits |
| Who you deal with | The senior engineer who knows your setup | A rotating first-line queue | One person, until they are out |
| Response time | 1-hour target during covered hours | An SLA, often slower in practice | Immediate, if they are free |
| Security & compliance | Included and hands-on | A higher-tier add-on | Rarely their specialty |
| After-hours cover | By arrangement | Higher tiers only | One person cannot cover 24/7 |
| Commitment | Annual, with a roadmap you approve | Multi-year terms are common | Permanent headcount |
SWIPE →
Monthly cost
COMPBRIXOne flat rate, per device and seat
A BIG MSPFlat rate, plus tiered up-sells
HIRING IN-HOUSEA full salary plus benefits
Who you deal with
COMPBRIXThe senior engineer who knows your setup
A BIG MSPA rotating first-line queue
HIRING IN-HOUSEOne person, until they are out
Response time
COMPBRIX1-hour target during covered hours
A BIG MSPAn SLA, often slower in practice
HIRING IN-HOUSEImmediate, if they are free
Security & compliance
COMPBRIXIncluded and hands-on
A BIG MSPA higher-tier add-on
HIRING IN-HOUSERarely their specialty
After-hours cover
COMPBRIXBy arrangement
A BIG MSPHigher tiers only
HIRING IN-HOUSEOne person cannot cover 24/7
Commitment
COMPBRIXAnnual, with a roadmap you approve
A BIG MSPMulti-year terms are common
HIRING IN-HOUSEPermanent headcount
Every business is different, and past a certain size there are real reasons to hire in-house. If that is you, we will say so during the assessment rather than sell past it.
GET YOUR NUMBER
The only way to a real price is a quick look at your setup.
Tell us your team size and what you are dealing with. You get the findings sheet from the assessment, then a fixed monthly quote, usually within one business day.