IT support for Granada Hills businesses.
Granada Hills runs on owner-operated businesses: medical and dental practices, accounting offices, and family companies where the owner is also the unofficial IT department. We take that second job off their plate.
Owner-run businesses where IT is nobody's job.
In most of the businesses here, technology decisions were made one purchase at a time, by whoever needed the thing that week. It works until it does not: an email compromise, a dead machine holding the only copy of the books, a practice application the vendor installed and nobody has touched since. We put a senior engineer around all of it, on a flat monthly rate, so the owner goes back to running the business instead of googling error messages after close.
The north Valley rarely needs an on-site visit, which is exactly why the service works here: monitoring, patching, backups, and support all arrive remotely, and an engineer comes out by arrangement when hardware or a new office needs hands. Same flat rate as everywhere else in Los Angeles, no travel surcharge.
- The owner doubling as IT support after hours
- One computer holding the only copy of the books or the schedule
- Practice and job software the vendor installed and nobody maintains
- Email compromise attempts aimed at payments and payroll
- Medical and dental practices
- Accounting, tax, and insurance offices
- Contractors and field-service companies
- Family-owned retail and distribution