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RESPONSE TARGETS APPLY DURING COVERED SERVICE HOURS AND PER THE TERMS OF YOUR AGREEMENT. WEEKDAYS 8AM TO 6PM PACIFIC. SEE TERMS
Owner-run businesses where IT is nobody's job.
In most of the businesses here, technology decisions were made one purchase at a time, by whoever needed the thing that week. It works until it does not: an email compromise, a dead machine holding the only copy of the books, a practice application the vendor installed and nobody has touched since. We put a senior engineer around all of it, on a flat monthly rate, so the owner goes back to running the business instead of googling error messages after close.
The north Valley rarely needs an on-site visit, which is exactly why the service works here: monitoring, patching, backups, and support all arrive remotely, and an engineer comes out by arrangement when hardware or a new office needs hands. Same flat rate as everywhere else in Los Angeles, no travel surcharge.
- The owner doubling as IT support after hours
- One computer holding the only copy of the books or the schedule
- Practice and job software the vendor installed and nobody maintains
- Email compromise attempts aimed at payments and payroll
- Medical and dental practices
- Accounting, tax, and insurance offices
- Contractors and field-service companies
- Family-owned retail and distribution
Local questions, straight answers.
Also serving Porter Ranch, Northridge, and Mission Hills, on the same flat rate.